Receiving fax (manually) with Samsung SCX-4623FN MFD

Recently we had bought a Samsung SCX-4623FN multifunction device (MFD or MFP). We were very happy with our purchase for some days, until I found we can’t receive a fax in manual mode (during call, especially if it is outgoing call). In some cases you can ask other party to call you back and wait for MFP to answer to incoming call automatically, but as you understand that is not perfect solution. Googling, forums, Samsung support – nothing helped.

For the next 3 weeks I was spending several hours each few days playing with MFD trying to solve that problem. One day it suddenly worked for one time, but then I wasn’t able to reproduce that for another hour or two. Ouch :) Anyway, finally I found a way to do it, and here is my instruction (to save your precious time).

This method was only tested with SCX-4623FN and Panasonic DECT phone, but should also work with other Samsung MFDs (I’m not so sure about other manufacturers).

How to receive fax in manual mode with Samsung MFD:

1. During outgoing or incoming calls. The phone (one you are speaking with) SHOULD be plugged into EXT socket of MFD.
1. Continue talking on the phone until other party will turn on fax for sending.
2. Switch MFD to the Fax mode (with first button of Fax/Copier/Scanner buttons column). This might not be required, but it is safer to do it, than not.
3. Press Off Hook button (small button with Handset close to Start button). Phone will become muted (you won’t hear the other party), but sound will appear from MFD speaker immediately.
4. Press Off Hook button again. Sound will reappear in phone, MFD might show some text on the screen ("Enter the number to dial and press start" or some other crap).
5. Dial *9* on the phone. MFD should show “Receiving fax…” on the display. Dial *9* again if it is not appearing.
6. Try to repeat from 3) in case it didn’t work out.

2. During incoming call (only if phone and fax ringed at least once).
1. Answer to call from the phone plugged into MFD EXT socket, continue talking until you will hear other’s party Fax tones.
2. Switch MFD to the Fax mode (with first button of Fax/Copier/Scanner buttons column). This might not be required, but it is safer to do it, than not.
3. Press Off Hook button (small button with Handset close to Start button). Phone will become muted (you won’t hear the other party), but sound will appear from MFD speaker immediately.
4. IMPORTANT: Hang up the PHONE (not MFD device).
5. Press Start button on MFD device. MFD should show “Receiving fax…” on the display.

You can find the same instructions in Russian here: прием факса вручную на МФУ Samsung SCX-4623FN (при исходящем звонке).
seo: принять получить получение факса вручную исходящий звонок